Agentic · 3-layer architecture.

Three strict layers: events, role-shaped agents, and a shared skills library. Chains form organically. Interfaces appear only when a human judgement is genuinely required.

Layer 1 — Events

Any business system can emit events. Nova subscribes to them and routes them to the right participant.

• lead.created from CRM webhooks
• ticket.opened, ticket.escalated from support systems
• campaign.due, quarter.closed, filing.due from schedulers
• deal.signed, audit.opened, risk.flagged from document + governance services

Layer 2 — Role-shaped agents

Agents are modelled on real business roles — not tasks. Each one understands its authority, its terminology, and the events it is expected to answer.

• Sales — follow-up, qualification, CRM operations
• Support — triage, drafting, escalation, goodwill decisions
• Marketing — brief, draft, deploy
• Ops — invoices, approvals, filings, audit response

Custom role-shaped agents are configured per tenant — not built from scratch.

Layer 3 — Shared skills library

Skills are the shared capability pool. A single library, called by any agent. Nova ships with 100+ enterprise skills — Compliance, Tax, Board Report, Market Intelligence, Risk & Audit, Exec Brief, Workflow, Office, and more.

• New event sources do not require new agents.
• New agents do not require new skills.
• New skills instantly benefit every agent that can use them.

How a chain forms

1. An event fires when something meaningful happens.
2. Nova routes it to the appropriate role-shaped agent.
3. The agent selects relevant skills from the shared library.
4. On completion, the agent emits a new event — often triggering another agent.
5. Humans are surfaced only when judgement is required.

Chains form organically — you did not hard-code a workflow, you configured the participants.

Agentic Micro-UI

Interfaces materialise only at the moment a human judgement is genuinely required, then vanish. A single decision card — e.g. Approve £180 goodwill credit for customer #4821? — not a dashboard, not a queue. Target: ~90% reduction in human touchpoints on routine, predictable work. A stuck agent is an engineering defect to be learned away, not a permanent human task.

Nova B2B

Turn any business into an agentic operation. Event sources come from your existing systems (CRM, ITSM, ERP, document services). Agents map to your existing roles. Skills come from the Nova Skills Marketplace or your own private catalogue.

• Sovereign deployment — runs inside your VPC or on-prem.
• Per-tenant docker-compose stack — isolated network, isolated logs.
• Customer data never used for model training.
• Audit trail on every skill invocation.

Nova B2C

A single always-on Next.js platform serving many end-users, with per-project isolation.

• Google OAuth; sessions scoped across *.globalion.in.
• All model calls routed through OpenRouter — models swappable per skill or per turn.
• GitHub-first storage: each project gets its own repo.
• Each project runs in its own docker-compose stack.
• Deploys at <slug>.globalion.in, credit-metered pricing.

See the architecture running live in the hero of uat-globalion.globalion.in.